Engineering and advice for the systems organisations run on.
Ryoss Labs is an Australian technology services company working with established organisations. We build and improve software, integrations and infrastructure, and advise leadership teams on technology decisions, from a single review to part-time CTO work.
What clients usually bring us
We have particular experience in Australian education, where student systems, compliance reporting and the academic calendar all limit when and how things can change.
Staff copying data between systems
A process depends on exports, spreadsheets and re-keying, and a missed step shows up later as a wrong record or invoice.
Records that don't match
The same customer or student is held in more than one system, and nobody is sure which version is right.
Systems only one person understands
An application, integration or server the organisation relies on is undocumented, and the person who set it up has left or is the only one who can fix it.
Something your current systems can't do
You need a portal, an internal tool or an AI feature, and the products you already pay for can only provide it through workarounds.
A decision that needs a second opinion
A vendor proposal, a platform choice or a large technology spend needs an independent technical view before you commit.
What we do
Projects often cross several of these areas, so we work across them together rather than treating each one in isolation.
Integration
Connect the systems you already use so information moves between them reliably, through APIs, automation or robotic process automation.
AI
Put AI models to work on reading, writing and classifying text and documents, with control over where your data goes.
Software Development
Build web applications and internal systems, and modernise software that's still worth keeping.
Hosting & Infrastructure
Design and run hosting environments for your applications, with named access, tested backups and monitoring that reaches a person.
Technology Advisory
Get independent technical advice on priorities, spend, vendors and risk from people who also build and run systems.
Ways to work with us
Projects
A defined piece of work, such as an integration, an internal system or a technology review, scoped up front and usually delivered at an agreed price. Changes to the scope are agreed before the extra work starts.
Ongoing development and support
An agreed allowance of hours or set areas of responsibility. You bring problems and improvements as they come up, and they go to people who already know your systems.
Technology leadership and advice
A fractional CTO who owns the technology agenda with your executive team, or regular advice for the person who already does.
Managed hosting
We run the environments your applications depend on and respond when something fails, usually alongside development or integration work.
How we work
Follow the process first
Before recommending anything, we go through the process with the people who run it, including the exceptions and workarounds. Sometimes the fix is a configuration change or a better report.
Running costs up front
A recommendation covers what the result will cost to run and maintain, as well as what it costs to build.
Change in stages
Systems stay in use while we work on them. Changes are tested before they go live, and larger ones are scheduled around your busy periods.
Advice in your interest
If a product you already pay for, another supplier or an internal hire would suit you better, we'll tell you.
Get in touch
Tell us what isn't working or what you'd like to build, and which systems are involved. A few sentences is enough to start.
Start an enquiry